FleetCare Solutions and our parent company EARG have made significant investment in new IT infrastructure, to ensure that we can offer fleets a Refreshingly Different experience when using our service.
We have built the claims back office systems from the ‘ground up’ using the highly adaptable Microsoft Dynamics. This has resulted in a system that can be tailored to meet individual fleet needs.
FleetCare users also get free of charge use of a smart phone application (IoS and Android), that streamlines the reporting process and ensures your drivers capture all the correct information when incidents happen. Its simple to use and available in a selection of different languages.
A portal is available for the progress of all claims to be viewed, including status on establishing liability; courtesy vehicle details; authorisation from insurer and progress of actual repair. The portal also allows for a two-way exchange of information with the ability to upload dash cam footage and any telematics information.